Terms of service

Overview

Welcome to Reincarvation! The terms “we”, “us” and “our” refer to REINCARVATION LLC, operating as Reincarvation at www.metalhousenumber.com. Reincarvation operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service”), describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

These Terms of Service do not limit any rights you may have under applicable consumer protection laws or any other non-waivable statutory rights.

1. Access and account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing products, you may be asked to provide certain information, such as your email address, billing, payment and shipping information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information.

You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign or license your account to another person.

If you place an order on behalf of a business or other organization, you represent that you have authority to act on its behalf and bind it to the applicable terms.

2. Our products

We make every effort to provide accurate representations of our products in our online store. However, colors and product appearance may differ depending on your device, display settings, lighting and configuration.

We do not warrant that the appearance or quality of products will meet your subjective expectations or appear identical to images displayed on your screen. This does not affect any express product specifications, warranties or rights provided by applicable law.

Product descriptions may change without notice. We reserve the right to discontinue products or limit quantities offered to any person, geographic region or jurisdiction on a case-by-case basis.

Please review the selected digits, quantities, style, dimensions, finish and other specifications before submitting your order. Product-specific details are provided on the relevant product page or in a written quotation.

3. Orders

When you place an order, you make an offer to purchase and authorize us and our payment processors to charge your selected payment method for the total order amount.

Reincarvation reserves the right to accept or decline an order at its discretion, subject to applicable law. Your order is not accepted until Reincarvation confirms acceptance. We must receive and process your payment before accepting your order, unless different payment terms have been agreed in writing.

Please review your order carefully before submitting it, as we may be unable to accommodate cancellation or modification requests after an order is accepted or processing begins.

If we do not accept, make a change to or cancel an order, we may contact you using the email address, billing address or telephone number provided when the order was placed. If payment has been collected for an order we decline or cancel, we will refund the amount collected for the canceled items.

Your purchases are subject to our Return and Refund Policy. This does not limit any rights you may have under applicable law.

We welcome purchases for personal use and business projects, including purchases by builders, contractors, designers and property managers. Wholesale and resale arrangements are subject to our prior written agreement. Any separate trade terms agreed in writing apply to the relevant order.

4. Prices and billing

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect when the order is placed, as shown in your order confirmation, or the price agreed in a written quotation.

Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges. Applicable charges collected by us will be shown at checkout or in the agreed quotation.

Prices in our online store may differ from prices offered through third-party marketplaces, retailers or other sales channels.

We may offer promotions governed by separate terms. If those terms conflict with these Terms of Service, the promotion terms will govern the relevant promotion.

You agree to provide current, complete and accurate purchase, payment and account information. You agree to promptly update your information as needed so that we can complete transactions and contact you.

You represent and warrant that:

  1. You are authorized to use the payment method you provide.

  2. The payment information you provide is true, correct and complete.

  3. Charges incurred by you will be honored by your payment provider.

  4. You will pay the agreed prices, applicable shipping and handling charges and applicable taxes.

5. Shipping and delivery

Shipping information is provided in our Shipping Policy, on relevant product pages and, where applicable, in your written quotation or order confirmation.

Delivery times are estimates unless expressly stated otherwise. We are not responsible for delays caused by carriers, customs processing or events beyond our reasonable control, except where applicable law requires otherwise.

To the fullest extent permitted by applicable law, title and risk of loss pass to you when we transfer products to the carrier, unless applicable law provides otherwise.

Events beyond our reasonable control may include natural disasters, severe weather, labor disputes, supply shortages, utility or telecommunications outages, cyber incidents and governmental actions.

Nothing in this section limits any mandatory rights you may have regarding delivery, cancellation, refunds or goods lost or damaged in transit. If you experience a delivery problem, contact info@reincarvation.com so that we can assist.

6. Intellectual property

The Services, including trademarks, branding, text, images, graphics, product listings, video and audio, are owned by Reincarvation, its affiliates or licensors, or used with permission, and are protected by applicable intellectual property laws.

Purchasing or receiving a product does not transfer any intellectual property rights in that product, its design, branding or underlying technology. Such rights remain with Reincarvation or the relevant rights holder.

You may use the Services to browse, evaluate and purchase our products for personal use or legitimate business projects. This permission does not grant any right to reproduce our designs, branding or website content for resale or other commercial exploitation without our prior written consent.

Except as permitted by applicable law or our written permission, you must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish or commercially exploit materials from the Services.

Nothing in these Terms grants a license or other rights under any patent, trademark, copyright or other intellectual property of Reincarvation, Shopify or any third party, except as expressly stated.

Reincarvation’s names, logos, product and service names, designs and slogans are trademarks of Reincarvation or its affiliates or licensors. Shopify’s names, logos, product and service names, designs and slogans are trademarks of Shopify. All other trademarks belong to their respective owners.

All rights not expressly granted are reserved by the relevant rights holder.

7. Optional tools

We may provide access to tools offered by third parties that we do not monitor or control.

You acknowledge that access to such tools is provided “as is” and “as available”, without warranties, representations or conditions of any kind and without endorsement, to the extent permitted by applicable law.

Your use of optional third-party tools is at your own discretion. You should review and approve the terms provided by the relevant third-party provider before using them.

We may introduce new features, tools or resources through the Services. These Terms of Service will apply to those features unless separate terms are provided.

8. Third-party links

The Services may contain materials or hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites. If you leave our Services to access them, you do so at your own discretion.

To the extent permitted by applicable law, we are not liable for harm or damages related to your access to third-party websites or your purchase or use of products, services, resources or content on those websites.

Please review third-party policies and practices before engaging in a transaction. Questions or complaints concerning third-party products or services should be directed to the relevant third party.

9. Relationship with Shopify

Reincarvation is powered by Shopify, which enables us to provide the Services to you. When you use the Services, your device communicates with Shopify’s systems to deliver the Services. Section 10 explains how Shopify uses and processes information from these interactions.

Sales and purchases made in our store are directly between you and Reincarvation.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Reincarvation, including injury, damage or loss resulting from purchased products and services.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages and liabilities arising from or related to your purchases and transactions with Reincarvation.

10. Privacy policy

Our Privacy Policy explains how we may collect, use and disclose personal information through the Services. By using the Services, you acknowledge that you have read it.

Because the Services are hosted by Shopify, Shopify collects, uses, processes and stores personal information about your access to and use of the Services, including transaction information.

Shopify may use this information to provide, secure and improve the Services, process transactions and help prevent fraud on this website and other Shopify-powered websites.

Information collected when you visit or use the Services, including information collected automatically about browsing activity, may be transmitted to and shared with Shopify and service providers located in countries other than your country of residence.

Please review our Privacy Policy and Shopify’s Privacy Policy for further information.

11. Feedback

If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content intended as feedback (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display that Feedback in any medium, including for commercial purposes, subject to applicable law.

We may use Feedback to operate, evaluate, improve and promote the Services and to perform our obligations and exercise our rights under these Terms.

You represent and warrant that:

  1. You own or have the necessary rights to submit the Feedback.

  2. You disclose any compensation or incentives received in connection with the Feedback where required.

  3. Your Feedback complies with these Terms of Service.

Unless we agree otherwise or applicable law requires otherwise, we are not required to keep Feedback confidential, compensate you for it or respond to it.

We may monitor, edit or remove Feedback that we determine is unlawful, offensive, threatening, defamatory, obscene, otherwise objectionable or in violation of another party’s intellectual property rights or these Terms.

Your Feedback must not infringe third-party rights, contain unlawful or abusive material, contain malicious code or mislead us or others about its origin.

You are responsible for the Feedback you submit and its accuracy. Personal information remains subject to our Privacy Policy.

12. Errors, inaccuracies and omissions

Information on the Services may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability.

We reserve the right to correct such errors, inaccuracies or omissions and to update information or cancel affected orders, including after an order has been submitted, subject to applicable law.

If we cancel an order after collecting payment, we will refund the amount collected for the canceled items.

13. Prohibited uses

You may access and use the Services for lawful purposes only.

You must not use the Services to:

  1. Engage in unlawful or malicious activity.

  2. Violate applicable laws or regulations.

  3. Infringe our intellectual property rights or those of others.

  4. Harass, threaten, abuse, defame or harm any person.

  5. Transmit false or misleading information.

  6. Upload or distribute material that violates these Terms.

  7. Send unsolicited advertising, junk mail, chain letters, spam or similar solicitations through the Services.

  8. Impersonate another person or entity.

  9. Restrict or interfere with another person’s use of the Services.

  10. Upload or transmit viruses or other malicious code.

  11. Copy, extract, sell, resell or exploit the Services or their content without authorization.

  12. Collect or track other people’s personal information without authorization.

  13. Engage in phishing or other deceptive activity.

  14. Use scraping, data-gathering or automated access methods without authorization, except as expressly permitted under Section 14 or by us.

  15. Interfere with or circumvent security, authorization or access-control measures.

We may suspend, disable or terminate access if we determine that these Terms have been violated, subject to applicable law.

14. Agents

This section applies if you use, enable or deploy software or services that take autonomous or semi-autonomous actions on your behalf to access or interact with the Services (“Agents”).

Agents may access the Services only in accordance with this section and any technical restrictions we implement. An Agent must stop accessing the Services if we request that it do so.

We may limit whether and how Agents access or interact with the Services.

Agents must:

  1. Identify themselves in HTTP/HTTPS requests and disclose the Agent’s name by including “Agent/[agent name]” in the user-agent string.

  2. Not conceal or misrepresent the fact that access or interactions are automated.

  3. Not complete or circumvent CAPTCHAs or measures intended to distinguish humans from computers.

  4. Respond truthfully to questions intended to determine whether an interaction is human or automated.

  5. Not circumvent measures intended to block, limit or control Agent access.

15. Termination

We may terminate these Terms or your access to all or part of the Services if you violate these Terms or where otherwise permitted by applicable law. You remain responsible for amounts owed up to and including the termination date.

Termination does not remove rights or obligations arising from orders already accepted, including applicable payment, delivery, return or refund obligations.

Provisions that by their nature should survive termination will continue to apply, including intellectual property, Feedback, disclaimers, limitations of liability, indemnification, severability, assignment and governing law.

16. Disclaimer of warranties

Information presented through the Services is provided for general information purposes. Although we aim to keep it accurate and current, we do not guarantee its completeness or usefulness for every purpose.

EXCEPT AS EXPRESSLY STATED BY REINCARVATION OR REQUIRED BY APPLICABLE LAW, THE SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT ACCESS TO THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

SOME JURISDICTIONS LIMIT OR PROHIBIT CERTAIN WARRANTY DISCLAIMERS. NOTHING IN THESE TERMS EXCLUDES ANY WARRANTY, PRODUCT DESCRIPTION, EXPRESS COMMITMENT OR STATUTORY RIGHT THAT CANNOT LAWFULLY BE EXCLUDED.

17. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, REINCARVATION, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS AND LICENSORS, AND THOSE OF SHOPIFY AND ITS AFFILIATES, SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

THIS INCLUDES, TO THE EXTENT PERMITTED BY LAW, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS AND SIMILAR LOSSES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED, OR RESTRICTS YOUR NON-WAIVABLE CONSUMER RIGHTS.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend and hold harmless Reincarvation, Shopify and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers against third-party claims, losses, damages, liabilities and reasonable legal expenses arising from:

  1. Your breach of these Terms or documents incorporated into them.

  2. Your violation of applicable law or a third party’s rights.

  3. Your unlawful or unauthorized use of the Services.

We will notify you of an indemnifiable claim. A failure to notify you promptly will not relieve you of your obligations unless you are materially prejudiced.

We may control the defense and settlement of a covered claim, including the choice of counsel. We will not settle a claim that imposes non-monetary obligations on you without your consent, which must not be unreasonably withheld.

You agree to reasonably cooperate in the defense of covered claims.

19. Severability

If a provision of these Terms is determined to be unlawful, void or unenforceable, it will be enforced to the fullest extent permitted by law, and any unenforceable portion will be treated as severed.

This will not affect the validity or enforceability of the remaining provisions.

Nothing in these Terms limits rights under applicable consumer protection laws or other laws that cannot be waived by contract. If these Terms conflict with those rights, those rights prevail.

20. Waiver; entire agreement

Our failure to exercise or enforce a right or provision does not constitute a waiver of that right or provision.

These Terms of Service, the policies incorporated by reference and any applicable written order or trade agreement constitute the agreement governing your use of the Services and the relevant purchases.

They supersede prior communications or agreements concerning the same subject matter, except where applicable law provides otherwise.

If separate trade terms have been expressly agreed in writing, they prevail only to the extent of a conflict concerning the relevant business order. Mandatory consumer rights remain unaffected.

21. Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may transfer or assign our rights and obligations where permitted by applicable law, provided that doing so does not reduce any mandatory rights you have.

22. Governing law

These Terms are governed by the laws of the jurisdiction where REINCARVATION LLC is incorporated, without regard to conflict-of-law principles, except where mandatory applicable law provides otherwise.

You and Reincarvation consent to the jurisdiction and venue of the courts in that jurisdiction, except where prohibited by applicable law.

Nothing in this section limits your right to rely on mandatory laws that apply in your place of residence or to bring claims in your local courts where that right is provided by applicable law.

23. Translations

These Terms may be available in languages other than English.

If there is a conflict between versions, the most current English version will prevail to the extent permitted by applicable law.

Nothing in this section limits language rights or protections provided by applicable law.

24. Headings

Headings are provided for convenience only and do not limit or otherwise affect these Terms.

25. Electronic communications

By using the Services or placing an order, you agree that we may send transactional and service-related communications electronically, including by email, account notice or posting on the Services.

These communications may relate to orders, accounts, purchases, returns, these Terms or other service-related matters.

You are responsible for keeping your contact information current.

Marketing communications are handled separately in accordance with applicable law and your marketing preferences. You may unsubscribe from marketing emails using the unsubscribe link provided in those messages.

26. Changes to Terms of Service

You can review the current version of these Terms on this page.

We may update or replace these Terms by posting a revised version on our website. We will notify you of material changes where required by applicable law, and those changes will take effect on the date specified in the notice.

Changes will not retroactively alter the terms of an accepted order unless agreed with you or required by law.

Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

27. Contact information

Questions about these Terms of Service should be sent to:

REINCARVATION LLC
Operating as Reincarvation
Website: www.metalhousenumber.com
Customer service: info@reincarvation.com
Wholesale and trade inquiries: sales@reincarvation.com

Additional contact details are available in our Contact Information policy.