Shipping policy

Shipping Policy

Shipping options and charges are shown at checkout.

For questions about delivery, please contact info@reincarvation.com with your order number.

Damaged or incorrect deliveries

If your order arrives damaged or contains an incorrect item, please email info@reincarvation.com as soon as possible with your order number and clear photos of the product, packaging and issue.

Please keep the item and packaging until we provide instructions. We will review the issue and arrange an appropriate replacement or refund.

Where a return is required because of a confirmed fault or shipping error on our part, we will cover the necessary return shipping and any replacement shipping.

For full return conditions, please see our Return and Refund Policy.

This policy does not limit any rights you have under applicable consumer protection laws.